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Frequently Asked Questions

Q: Why should I work with The Thompson Team?

A: We’re one of the most successful real estate teams at Harvey Kalles Real Estate, which is the largest independent real estate brokerage in Toronto. We specialize in extraordinary client service, and we have a large base of happy and fiercely loyal clients (check out our Testimonials page). Quite simply, we're confident that if you work with us, you’ll get the best possible result, whether you’re buying, selling or leasing.

Your ultimate choice of Realtor is up to you. We are experienced, passionate, capable and extremely successful agents. We have worked beautifully with a wide variety of clients from all walks of life. Ultimately, though, the fit has to be right: and we want you to be confident, whomever you choose, that you’ve made the right choice for you.


Q: What is your role if I’m planning to buy a home?

A: Have a look at our Buying tab for more information about The Buying Process, and how we can help you in this regard.

Q: What is your role if I’m planning to sell my home?

A: Have a look at our Selling tab for more information about The Selling Process, and how we can help you in this regard.

Q: You mention home staging, cleaning, prepping… who

     organizes these things?

A: We do. You don’t have to lift a finger when it comes to getting your home ready for sale. It’s part of the service we provide to you.


Q: How do you get paid?

A: When a home is sold in Toronto, the standard commission is 5% of the selling price, which is normally split evenly between the buyer’s agent and the seller’s agent. This commission is standard in the field, which means you pay the same for experienced, successful agents like us as you’d pay for a less experienced newbie (it’s like getting a Ferrari for the price of a Ford)! Plus, it’s even more financially advantageous to work with an experienced agent, because we can negotiate the best possible price for you on either side of the bargaining table.


Q: Are there any costs to me outside of your commission?

A: If you’re a buyer: nothing at all. Our services are fully covered by our commission, if and when you buy a home with us. If you end up choosing not to buy at all, that’s okay too; it’s the cost of doing business, and you have no obligation to buy anything just because we’re showing properties to you. The only thing you cannot do is work with another agent while you’re working with us (covered by the Buyer Representation Agreement - industry standard).

There are a few costs to you as a vendor: for instance, you will likely need to pay for a home inspection, and you will need your own real estate lawyer to deal with the closing documents. However, we have an excellent network of competitively-priced professionals in all of these areas who we can recommend to you, or you are more than welcome to bring in your own professionals.


Q: I’m not sure if I’m ready to buy, sell or lease, but I’d really

    like to speak with you anyhow. Can I do that?

A: Absolutely. Simply give us a call and we’d be happy to sit down with you and discuss your potential move. There’s no obligation whatsoever, real or implied. We look forward to chatting with you soon.



Q: I’m sold! Let’s do business!

A: Great! Contact us at your earliest convenience, and we'll start the process right away!